Repair your gold and silver

New life for old treasures - we help you

From the silver spoon you received as a christening gift to the cream jug you inherited from your great-grandmother – do you have a lot of silver in your drawers and cabinets that needs some love? At Arven you can have small and large items repaired, restored and polished by our skilled craftsmen.

Over the years, you may have amassed a fine collection of jewelry and silver at home. However, old silverware can be fragile and may eventually require maintenance – especially if it is very old.

– It's a shame if beautiful jewelry and other silverware are left unused because they are broken or discolored. At our shop, we can fix and customize most things, whether you need to custom-size a ring or repair a broken cake fork, says Lise Redfern, CEO of Arven.

Shop and workshop side by side

Just behind Bryggen at Sandbrogaten 11, you will find both a well-stocked shop and a workshop with experienced craftsmen. Behind a simple glass wall in the premises are Arven's goldsmiths and silversmiths. This allows customers to come into direct contact with those who carry out the work.

– Instead of sitting hidden and inaccessible in the back room, we want to create a natural dialogue between customers and craftsmen. In our premises, the store and workshop are therefore strategically located next to each other so that you can see the craftsmen at work and easily get in touch with them if you need to.

One of the craftsmen is Janne Brandtzæg. With a journeyman's certificate as both a goldsmith, silversmith and hand engraver, she has a unique and broad expertise in the field. This comes in handy when customers want customized solutions.

– In my everyday work, I have to be solution-oriented and look for opportunities where others might prefer to give up. In most cases, we can repair the item according to the customer's wishes, but in cases where this is not possible, I always try to find a solution anyway. I think many of the customers really appreciate that.

Take care of the memories

Together with the rest of the team in the workshop, she receives items from private individuals, churches and larger businesses. Whether it is large or small, everything is handled with care and consideration.

– For me, it is important to treat everything we bring into the workshop with respect. Among other things, we are one of the few businesses in Norway that is approved to handle church silver. But the sugar bowl you inherited from your grandmother is just as important to us! Even though it may not be worth that much in monetary terms, it can still be very valuable to the owner with high sentimental value. Being able to contribute to ensuring that such memories live on is not something I take lightly, says Janne.

At Arven, they have expertise in most areas of silver and gold. A silver spoon that is broken in the middle can, for example, be soldered back on. The spoon will be almost as good as new and no one will know that it was ever broken.

– We always start by examining the item we have received. Is it real silver or made of other metals, for example? If it is an heirloom, it is not certain that the customer knows where it comes from or who made it, so we always do such investigations before we start. In addition to being fixed and repaired, the item also goes through a process where it is ground, silver-plated and polished, so that the metal becomes shiny and good as new again.

Do you have something that needs to be repaired, restored or refurbished? Here's how to get started:

For those of you who live in Bergen: Come by our shop and workshop at Sandbrogaten 11 , just behind Bryggen in Bergen city center. We have free parking for our customers at the back of the building. Our opening hours are: Monday to Friday 10-17 and Saturdays 10-14.

For those of you who live elsewhere in the country and want to send your items to us:

We recommend the service helthjem.no. Choose “large package”, then your shipment is insured for up to 10,000 kroner. You can deliver the package to any store that has PostNord. The items are sent to: Arven AS, Sandbrogaten 11, 5003 Bergen.

If you choose another shipping method, make sure you send the package with tracking. It is important that you send it to Arven AS, Postboks 172 Sandviken, 5812 Bergen.

Price offer

Once your item has arrived at our workshop, we will prepare a quote for you. This will be sent to you for approval before we begin work.

Repair and return

One of our skilled silversmiths and jewelers will repair your items at an agreed price. We will contact you if there are any questions. All items are repaired locally at our workshop and you are welcome to visit our store and experience center to see our skilled craftsmen at work.

When is the item finished?

You will be contacted when the items are ready for delivery or collection. If we are going to send it to you, we will of course do this free of charge.

What does it cost?

It costs 350,- to have a quote prepared (the discount does not apply to this amount). This amount will be deducted from the invoice if the quote is accepted. Click here to order.